We are recruiting an experienced Mitigation Technician to join our team to support our client
RESPONSIBILITIES:
- Supporting emergency response and restoration projects to meet client and insurance company requirements
- Applying restoration techniques in content and structural cleaning, structural drying, and water remediation, following IICRC S-500 Standards
- Collaborates with team members under supervision in residential and commercial settings
- Ensure the successful execution of emergency response and restoration efforts, meet project goals, and exceed customer expectations.
- Perform cleaning and restoration services at customer job sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures, personal property, and specialized items
- Perform moisture mapping, water extraction, mould remediation, cleaning of affected surfaces, and demolition and removal of building materials to support the restoration process, adhering to IICRC guidelines
- Photograph and document all restoration-related work throughout the restoration project
- Maintain vehicles, restock supplies, ensure equipment functionality, and uphold a clean and organized work environment
- Ensure a safe and compliant work environment by conducting hazard assessments, maintaining organized and hazard-free job sites, and ensuring proper use, maintenance, and storage of tools, equipment, and PPE
- Promptly report and document unsafe conditions or incidents, actively participate in safety training and inspections, and support organizational safety initiatives as directed by the Health and Safety Department
- Foster customer satisfaction by maintaining professionalism, building strong relationships, and ensuring prompt, accurate communication with clients, subcontractors, insurance adjustors and other relevant stakeholders
- Any other reasonable duties as assigned.
REQUIRED SKILLS & QUALIFICATIONS:
- Highschool Diploma/GED;
- Strong organizational skills with the ability to prioritize a diversified workload and meet deadlines in a fast-paced environment
- Ability to work independently or as a team, as required
- Understanding of customer service principles and practices
- Attention to detail and a keen sense of safeguarding other people’s property and information
- Valid driver’s license and ability to operate a motor vehicle per company Auto Policy.
PREFERRED SKILLS & QUALIFICATIONS:
- 1+ years of experience in a technical hands-on field field-related position (HVAC, construction, restoration, or other skilled trades)
- 1+ years of experience within the construction, restoration or insurance industry;
- IICRC certification(s)
- Proficiency in Microsoft Office Suite and Google Suite
- Familiarity with restoration practices and safety protocols
- Excellent written and verbal communication skills with a high level of professionalism
COMPENSATION:
- $22-25/hour (depending on experience)
Modern Staffing is an equal opportunity employer and does not discriminate in employment on the basis of any of the protected reasons as described in the Ontario Human Rights Code. We are committed to providing accommodation for persons with disabilities, as described in the Accessibility for Ontarians with Disabilities Act, 2005, reasonable accommodation requests will be reviewed and granted to those that request assistance during our hiring process.
